Rufus has around 250 million active users, and your Sponsored Products ads have been appearing inside its answers whether you asked for it or not.
Early in 2026 that was free: Amazon was seeding placements at no charge, with no bidding and no opt-out. That phase is over. Sponsored Product Prompts and Sponsored Brand Prompts moved from beta to general availability in the US on March 25, 2026, and CPC billing is now live.
Here is what the placement actually is, why you still cannot control it, and the levers that do influence whether you show up.
What Sponsored Product Prompts actually are
This is the part most coverage gets wrong. Prompts are not a new ad format. They are a net-new placement layer sitting on top of the ad types you already run.
Amazon interprets a shopper's intent, generates a structured prompt around it — usually framed as a question or a comparison, such as "what's the best option for [use case]?" — and inserts products into the response.
They surface in three places:
- Autocomplete-style suggestions beneath the search bar
- Rufus-generated prompt recommendations
- The Rufus results module inside search
There is a second, related format: Embedded Sponsored Products units — standard SP cards shown directly inside a Rufus answer.
Worth knowing as an advertiser: sponsored and organic results inside Rufus are not always clearly labelled.
What you cannot do
This is where the strategy conversation usually stops, so get it out of the way:
- No prompt-level bidding.
- No targeting specific prompts.
- No excluding prompts you do not want to appear in.
- No opt-out of the placement entirely.
Amazon auto-curates which prompts exist and which products fill them. Its AI selects products based on relevance to the conversation — not on a bid you set.
The common workaround — bidding harder on similar long-tail keywords — is worth doing, but be honest about what it buys you: it does not guarantee placement in a prompt result.
What the performance data actually says
The pattern reported so far is specific and, importantly, two-sided:
- Click-through rate trends closer to top-of-search placements than to standard search results.
- Conversion rate is lower than standard placements.
That shape makes sense. A shopper mid-conversation with Rufus is still researching — high intent to learn, lower intent to buy right now. You are paying top-of-search-like attention economics for mid-funnel traffic.
Amazon's own KPI reporting indicates a positive conversion-rate impact for Rufus-assisted journeys, but no figure has been published — treat it as directional, not as a number to plan against.
And expect CPCs to rise. Prompt inventory is limited by design: a Rufus answer holds a handful of products, not a page of forty. Scarce inventory plus growing advertiser awareness has one outcome.
The reporting problem
There are now two different reporting realities, and which one you are in depends on the placement:
| Placement | Reporting |
|---|---|
| Sponsored Product Prompts | A Prompts sub-tab in the Sponsored Products workflow in Campaign Manager, plus a standalone report showing prompt performance across campaigns |
| Ads appearing inside Rufus answers | Blended into standard Sponsored Products metrics — no separate line item |
The second row is the measurement trap. If Rufus impressions are folded into your normal SP numbers, Rufus-specific ROAS cannot be isolated.
The tell to watch for: impression spikes without a matching increase in clicks. That is usually Rufus volume diluting your CTR — and if you react by cutting bids on a campaign that looks like it is underperforming, you are optimising against a measurement artefact rather than a real problem.
How to actually influence placement
Since you cannot bid for prompts, placement is won upstream — in the content Amazon's AI reads to decide relevance.
- Write detail pages in prompt language. Prompts are phrased as questions and use-case comparisons. A listing written as a spec sheet gives the AI nothing to match. A listing that answers "best for small apartments", "good for beginners", "quiet enough for a bedroom" does.
- Lead with use case, not features. Rufus is matching intent, and intent is expressed as a situation, not a specification.
- Use backend keywords for conversational phrasing you would never put in a title.
- Build A+ Content around questions. It is part of what the AI reads for relevance.
- Bid on long-tail, question-shaped keywords. No guarantee, but it is the closest available proxy.
- Pull the Prompts report and read which prompts you are appearing in — that tells you how Amazon's AI currently understands your product. If the prompts are wrong, your listing copy is the reason.
- Set up Amazon Marketing Cloud for path-to-conversion analysis, since Rufus-assisted journeys are invisible in standard reporting.
How urgent is this?
The reasonable industry expectation is that prompts become a core part of search strategy within six to twelve months. That is not a reason to rebuild your account this week — but it is a reason to stop treating Rufus as a novelty.
Amazon has run this playbook before: Sponsored Brands video, Streaming TV ads and DSP Performance+ all launched free or cheap and became paid, competitive inventory. The sellers who benefited were the ones already present and already measuring when the price arrived.
The practical read for Q4 2026: do not build a budget line for prompts you cannot bid on. Do audit your listings for conversational, use-case language, do pull the Prompts report monthly, and do stop panicking at impression spikes with flat clicks — that is Rufus, not a broken campaign.
Related reading
- Amazon PPC Keyword Research: Best Tools and Method — the groundwork for prompt-relevant language
- Amazon Sponsored Brands Ads Strategy
- Amazon Ads Agent and Auto-Optimization: What Sellers Lose and Gain
- Amazon PPC Audit Guide: Find and Fix Wasted Spend
Want your listings and PPC structured for AI-driven placement before CPCs climb? I manage Amazon advertising for sellers across US, UK and UAE markets. Get in touch.
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Spending on Amazon ads and watching ACoS climb anyway?
Muhammad Mustafa has over three years in Amazon advertising and five Amazon certifications, working with sellers across the US, UK and UAE.
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